Who We Work With
There’s no such thing as a typical client. Each one has its own unique challenges, people and aspirations.
Do One or More of the Following Apply to Your Business? If So, Why Not Get In Touch To Find Out How We Can Help?
Difficulty Scaling the Business
Operate In A Regulated Industry
Escalating Operating Costs
Inconsistent Delivery to Customers
Experiencing Significant Growth
No Procedural Documentation
Active Mergers and Acquisitions
Loss of Knowledge Through Staff Turnover
Our Clients Tend To Be 50 to 500 Employees and Operate Across Various Sectors.
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By Working with Map Your Process, You Can:
Reduce Costs
Many businesses we speak to don't know what it costs to produce their product or deliver their service. Map Your Process can calculate this, as well as highlighting the cost of getting it wrong. Armed with this information, Map Your Process can help you to create cheaper ways of delivering your product or service without sacrificing quality.
Save Time
Where exactly is time spent in the day to day running of your business or department? How much is spent on rework, or activities that add little to no value to the end customer? Imagine if that time could be identified, eliminated and spent on activities that directly impacted customer satisfaction and the bottom line of the business. We can help you to find and deliver these hidden opportunities.
Grow Faster
To be successful, a businesses' ways of working need to be scalable. There's little value in chasing that huge order or dream client if it over-stretches your resources resulting in a drop in quality. We can help you to identify where these breaking points might occur and design new procedures which will ensure that new business can be handled seamlessly.
Achieve Clarity
The way a job or task is actually performed rarely aligns with how a manager or business owner believes it is. This variation can lead to untracked risks or possible confusion around how to service a particular client. These variations can also improve the current ways of working, but aren't known about by the rest of the team. We'll enable you to get clarity around your critical processes and create a blueprint for everyone to follow.
Train Employees
Text heavy procedure documents just don't cut it as a training tool. Our process maps are visually engaging and clearly show who is responsible for each step in a process and exactly what needs to be done. If you need to show something detailed, then we can link specific process steps to screen recordings or screen shots for absolute clarity.
Engage Staff
Continuous improvement is only achieved when all staff are bought into and taking part in the initiative. If you aren't actively involving all people in finding better ways of working, then you're almost certainly leaving significant opportunities on the table. We help you to put the right processes in place to gather, review and implement employee ideas.
Think You Know Process Mapping? Think Again.
Process maps need to be understood by everyone. Quickly. Lots of shapes and symbols don't help anyone.
Our approach turns the complex into the simple.