Blogs and Videos
Why I Don’t ‘Trust The Process’
As a Chelsea fan (don't let that stop you from working with us), it's not been the easiest of seasons. It's compounded when a Brighton supporting 'friend' sends you the 'amusing' gift pictured. After realising that coffee tastes particularly bitter when drunk from...
Has Your Business or Department “Always Done It This Way”?
"We've Always Done It This Way". Yes, it's a cliche but, like so many cliches, it is rooted in reality. I don't think I've ever worked with a client where the immortal words have not been uttered at some point (probably every department at every client). It's...
Are You Ready for 20% of Your Workforce to Leave?
According to this BBC article, nearly one in five workers say they are likely to change jobs in the next 12 months! How would your business cope if 20% of your workforce were to leave in the next year?
Process Documentation is Like Google Maps for Your Business
Imagine being able to quickly navigate your way through any process in your business.
Process Improvement Shouldn’t Be a Do-It-Yourself Initiative
A quick read that aligns with some of our key messages.
Who Knows What All The Symbols Mean Anyway?
Why we take a simplistic approach to understanding and communicating process.
The Difficult Conversation Around Non-Value Added Activities
What are non-value added activities and how can identifying them transform your business?
How Tesco Are Embracing Process Mapping and Improvement
Tesco's approach to process isn't just for the biggest organisations.
Process Mapping in SMEs
How can process documentation help SMEs to drive unimaginable success?
Process Documentation for Small and Medium Enterprises (SMEs)
Processes are everywhere, but how do you start to understand them?
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