Our Services
We Help You Find The Way To Your Goals
Our services might seem narrow and a little process obsessed, but we focus on what we excel at: where we can consistently deliver the best outcomes for our clients.
Process Improvement
Our process improvement work enables you to increase efficiency, reduce costs and improve the overall running of your business, department or team. Our experts use a data-driven approach, providing customised solutions to optimise your processes and systems.
Business Process Mapping
Gain a clear understanding of how your business truly operates and design the blueprint for how you want the business to run. We will provide you with an accurate picture of your entire business, department, or even a single process, creating a foundation for successful process improvement initiatives.
Process Mapping Training
We provide training tailored to the specific needs of our clients. Our training programs cover best practices for process mapping and are delivered by experienced professionals. We work closely with our clients to understand their unique challenges and provide customised training to help them achieve their goals.
Outsourced Process Management
Our flexible, cost-effective service ensures that your business can take advantage of process management without the overheads associated with a permanent employee. We ensure that your maps stay up to date through regular reviews and help to build momentum to finding better ways of working.
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By Working with Map Your Process, You Can:
Reduce Costs
Many businesses we speak to don't know what it costs to produce their product or deliver their service. Map Your Process can calculate this, as well as highlighting the cost of getting it wrong. Armed with this information, Map Your Process can help you to create cheaper ways of delivering your product or service without sacrificing quality.
Save Time
Where exactly is time spent in the day to day running of your business or department? How much is spent on rework, or activities that add little to no value to the end customer? Imagine if that time could be identified, eliminated and spent on activities that directly impacted customer satisfaction and the bottom line of the business. We can help you to find and deliver these hidden opportunities.
Grow Faster
To be successful, a businesses' ways of working need to be scalable. There's little value in chasing that huge order or dream client if it over-stretches your resources resulting in a drop in quality. We can help you to identify where these breaking points might occur and design new procedures which will ensure that new business can be handled seamlessly.
Achieve Clarity
The way a job or task is actually performed rarely aligns with how a manager or business owner believes it is. This variation can lead to untracked risks or possible confusion around how to service a particular client. These variations can also improve the current ways of working, but aren't known about by the rest of the team. We'll enable you to get clarity around your critical processes and create a blueprint for everyone to follow.
Train Employees
Text heavy procedure documents just don't cut it as a training tool. Our process maps are visually engaging and clearly show who is responsible for each step in a process and exactly what needs to be done. If you need to show something detailed, then we can link specific process steps to screen recordings or screen shots for absolute clarity.
Engage Staff
Continuous improvement is only achieved when all staff are bought into and taking part in the initiative. If you aren't actively involving all people in finding better ways of working, then you're almost certainly leaving significant opportunities on the table. We help you to put the right processes in place to gather, review and implement employee ideas.
Think You Know Process Mapping? Think Again.
Process maps need to be understood by everyone. Quickly. Lots of shapes and symbols don't help anyone.
Our approach turns the complex into the simple.