by John | Oct 12, 2023 | Process Mapping Basics
The ‘happy path’ is a term that we use within process mapping to describe the way the process operates if it works perfectly. Think of the ideal route through your process – with no errors, delays or deviations – and you have your happy path....
by John | Sep 26, 2023 | Process Mapping Basics
In a previous article, we looked at the importance of as-is process mapping and referenced the capture of all instances of ‘process variation’. So, what is process variation and how can it harm your business? Process Variation vs Process Deviation...
by John | Sep 19, 2023 | Process Mapping Basics
If you’re starting out on a process mapping journey, then sooner or later (ideally sooner), you’re going to encounter the phrase “the as-is process”. It takes the basic understanding of a process map one step further. If your process mapping...
by John | Sep 13, 2023 | Process Mapping Basics
Part One: The Basics In a previous article, we looked at the question “What is a process map?”. The obvious follow up question to someone on the path of discovery is “OK, but what are the benefits of process mapping?”. Well, I’m...
by John | Sep 7, 2023 | Process Mapping Basics
Introduction In the world of business, processes are the gears that keep the machinery running smoothly. Every business has them. Yet, understanding the intricate details of these processes can be challenging, especially for those new to the concept....