What Is The Happy Path?

What Is The Happy Path?

The ‘happy path’ is a term that we use within process mapping to describe the way the process operates if it works perfectly. Think of the ideal route through your process – with no errors, delays or deviations – and you have your happy path....
What Is An As-Is Process Map?

What Is An As-Is Process Map?

If you’re starting out on a process mapping journey, then sooner or later (ideally sooner), you’re going to encounter the phrase “the as-is process”. It takes the basic understanding of a process map one step further. If your process mapping...
What Is A Process Map?

What Is A Process Map?

Introduction   In the world of business, processes are the gears that keep the machinery running smoothly. Every business has them. Yet, understanding the intricate details of these processes can be challenging, especially for those new to the concept....