Blogs and Videos

impleimplemdddYour business is probably sitting on a goldmine of great employee ideas for improving your ways of working, but do you have a way of ensuring that those nuggets are brought to the surface? From my experience, the answer given is “of course we do” but...

I ask lots of stupid questions. In fact, I'd go so far as to say that I'm quite good at asking stupid questions. Now, this might not sound like anything to be proud of, or a skill that most people would aspire to, but in the world of process discovery and...

I try and write an article at least once a week, but today I am struggling for inspiration. What can I write that will help people see the benefits of process mapping from a different angle? There can only be one answer…what if Vincent Vega and Jules Winnfield from...

As a Chelsea fan (don't let that stop you from working with us), it's not been the easiest of seasons. It's compounded when a Brighton supporting 'friend' sends you the 'amusing' gift pictured. After realising that coffee tastes particularly bitter when drunk from...

"We've Always Done It This Way". Yes, it's a cliche but, like so many cliches, it is rooted in reality. I don't think I've ever worked with a client where the immortal words have not been uttered at some point (probably every department at every client). It's...

According to this BBC article, nearly one in five workers say they are likely to change jobs in the next 12 months! How would your business cope if 20% of your workforce were to leave in the next year?

Imagine being able to quickly navigate your way through any process in your business.

Why we take a simplistic approach to understanding and communicating process.

What are non-value added activities and how can identifying them transform your business?