impleimplemdddYour business is probably sitting on a goldmine of great employee ideas for improving your ways of working, but do you have a way of ensuring that those nuggets are brought to the surface?
From my experience, the answer given is “of course we do” but the reality is “probably not”. It’s a wasted opportunity not only to deliver significant benefits for the business but also to engage staff who might otherwise feel that they have no influence over how their role is performed.
The individuals who carry out day-to-day activities in your business often feel the most pain from inefficient or ineffective ways of working. They know what causes delays, rework, poor customer service, and the subsequent frustration that comes with it. These individuals are what I like to call “silent geniuses” – individuals who have a wealth of knowledge and solutions but are often not heard or given the platform they deserve to share their ideas.
Silent geniuses are like hidden treasures within your organisation – valuable resources that are often undiscovered. Imagine having a goldmine in your back garden but not having the tools or knowledge to extract the gold. Similarly, ignoring the knowledge and ideas of your silent geniuses can be a costly mistake for your organisation. They have the potential to make significant improvements to your business processes and operations, making them more efficient and effective.
It’s crucial to ensure that these hidden treasures are brought to the surface. This involves more than just paying lip service to the idea of involving staff in process improvement initiatives. It means taking process improvement initiatives seriously from the top down, valuing employee input, reviewing and acting on ideas, and recognising success. By doing so, you can unlock the full potential of your silent geniuses and take advantage of their expertise.
Don’t let valuable resources go undiscovered in your organisation, business or department. Take the time to uncover the hidden treasures of your silent geniuses, and you may be surprised at the wealth of ideas and knowledge that they can bring to the surface.
If you want to find out how we can help you to implement a ideas machine in your business, please get in touch.