by John | Jun 6, 2023 | From The Team
Introduction Process mapping, the practice of visually representing the steps and interactions involved in a workflow, often gets bad press. Statements like “Process mapping isn’t sexy” and “Process mapping isn’t the most exciting...
by John | May 31, 2023 | From The Team
Introduction When something goes wrong in your organisation or business, do people know what action to take (i.e. the escalation process)? Is the issue raised to the right people at the right time or do they only find out once what was a small flame has become a...
by John | Mar 15, 2023 | From The Team
impleimplemdddYour business is probably sitting on a goldmine of great employee ideas for improving your ways of working, but do you have a way of ensuring that those nuggets are brought to the surface? From my experience, the answer given is “of course we do” but the...
by John | Mar 15, 2023 | From The Team
I ask lots of stupid questions. In fact, I’d go so far as to say that I’m quite good at asking stupid questions. Now, this might not sound like anything to be proud of, or a skill that most people would aspire to, but in the world of process discovery and...
by John | Mar 15, 2023 | From The Team
I try and write an article at least once a week, but today I am struggling for inspiration. What can I write that will help people see the benefits of process mapping from a different angle? There can only be one answer…what if Vincent Vega and Jules Winnfield from...
by John | Mar 15, 2023 | From The Team
As a Chelsea fan (don’t let that stop you from working with us), it’s not been the easiest of seasons. It’s compounded when a Brighton supporting ‘friend’ sends you the ‘amusing’ gift pictured. After realising that coffee...
