by John | Sep 30, 2022 | From The Team
“We’ve Always Done It This Way”. Yes, it’s a cliche but, like so many cliches, it is rooted in reality. I don’t think I’ve ever worked with a client where the immortal words have not been uttered at some point (probably...
by John | Jun 18, 2022 | From The Team
According to this BBC article, nearly one in five workers say they are likely to change jobs in the next 12 months! How would your business cope if 20% of your workforce were to leave in the next year? Are you geared up with processes in place for: 1. Any loss of...
by John | Jun 16, 2022 | From The Team
The Road to Success Nowadays, when setting off on a new journey, people have two choices: paper or online map. Either will work, but if one thing is certain in 2020 (while many, many things aren’t!), it’s that the online map will be up to date. The paper map might be,...
by John | Jun 16, 2022 | From The Team
Have you ever looked at the washing instructions labels in your clothes and thought, “I don’t even know what that symbol means”? If you’re anything like me, everything goes in the washing machine on the one standard setting anyway! I know the odd few items which must...
by Sarah | Jun 2, 2022 | From The Team
Introduction With every engagement we undertake, at some point we need to have “the conversation” around non-value added (or non-value adding) activities. It’s a conversation that we always approach with a degree of trepidation, but it is also one that we know needs...
by John | Dec 7, 2021 | From The Team
Process mapping, business process management, and associated improvement are sometimes seen as “big business” solutions and either not applicable to or not within the financial reach of smaller businesses. This couldn’t be further from the truth....