What Is The Happy Path?

What Is The Happy Path?

The ‘happy path’ is a term that we use within process mapping to describe the way the process operates if it works perfectly. Think of the ideal route through your process – with no errors, delays or deviations – and you have your happy path....
What Is An As-Is Process Map?

What Is An As-Is Process Map?

If you’re starting out on a process mapping journey, then sooner or later (ideally sooner), you’re going to encounter the phrase “the as-is process”. It takes the basic understanding of a process map one step further. If your process mapping...