This article is from some time back but is still an interesting read about how Tesco is looking to take control of their ways of working and make them better.
However, the challenges that they are looking to tackle and the techniques that they are employing to do so, shouldn’t be seen as unique to “big businesses”. Process mapping and improvement are applicable to all businesses, regardless of size or sector.
Duplication of effort and activities that add little value to the process can occur in any business and need to be identified and addressed. The scale and length of the project they are undertaking is reflective of their size. Smaller businesses can take advantage of their relative agility and drive change at a much quicker rate if managed correctly. Furthermore, there doesn’t need to be an all-or-nothing type approach – start with the areas which are causing the most pain or where you feel there are the biggest opportunities for improvement.
If you’d like to discuss how you can find better ways of working in your business, then please get in touch.
https://www.thegrocer.co.uk/technology-and-supply-chain/tesco-undertaking-massive-process-mapping-project/653578.article